Fast responses build client trust and satisfaction. Support Ticket simplifies ticket creation for clients and helps you resolve queries quickly and efficiently.
Support Ticket is the ultimate ticket management tool, making it easy to manage support tickets seamlessly. You and your team can quickly access, respond to, and resolve client tickets with just a few clicks.
Easily track all tickets and agents with Support Ticket’s centralized dashboard, which organizes client tickets and agents in one place. This ensures timely query resolution.
Make ticket creation effortless for your clients. With Pronex ERP SaaS, they can open tickets in seconds and receive instant responses from your agents, ensuring quick and reliable support.
Respond to customer queries quickly and build trust. With Pronex ERP SaaS, multiple admins can access and manage tickets efficiently.
Support Ticket makes ticket creation quick and effortless for your clients. They can choose a query from FAQs, fill out a simple form, attach files, and submit, Receiving a unique ticket ID in seconds!
Easily access open and closed ticket stats with visual category breakdowns and a monthly ticket chart.
Effortlessly manage your support ticket system. Create categories, organize tickets, respond, update statuses, assign requests to agents, and more all with ease!
Get a complete overview of all tickets and agents at a glance. Access ticket statistics, view a monthly support chart, and see a graphical breakdown of ticket categories. All in one dashboard!
FAQs are always helpful, but what if you could enhance their benefits even further? The Knowledge Base Module does just that. You can update the "Knowledge Base Category" to fit your needs and preferences while providing detailed descriptions under each title for better clarity.
The custom ticket form simplifies the inquiry process, making it easy and reliable. After submission, a unique link is generated for seamless follow-up communication, ensuring a smooth experience.
Easily add new tickets as needed. Access a detailed list of all tickets with IDs, categories, subjects, statuses, and key details. Update them effortlessly by adding responses or changing statuses with a single click.
With Pronex ERP, effortlessly oversee all your business functions from one central platform.
Get Premium Add-ons for Accounting, HR, Payments, Leads, Communication, Management, and more. All in one place!
Manage all your business functions seamlessly from a single platform with Pronex ERP.
